Privacy Policy

Effective Date: 01/15/2025

At Memory Lane, your privacy is our priority. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website and use our services.

Information We Collect

We collect personal information that you voluntarily provide to us when you:

• Fill out our contact form (e.g., name, email address, phone number, event details).

• Communicate with us via email or other methods.

We may also collect non-personal information automatically through cookies or analytics tools to improve our website and services. This may include your IP address, browser type, and site usage data.

We do not knowingly collect personal information from individuals under the age of 18.

Why We Collect Your Information

We use your information to:

• Respond to your inquiries and provide our services.

• Process and manage your bookings.

• Send updates, confirmations, or important event details.

• Improve our website functionality and user experience.

• Comply with legal obligations or resolve disputes.

We will never sell your personal information to third parties.

How We Share Your Information

We may share your information with trusted third parties only when necessary, such as:

• Service providers (e.g., email platforms, analytics tools) to help deliver our services.

• Legal or regulatory authorities, if required by law.

All third parties are bound to protect your data and use it solely for the purposes we specify.

Cookies and Tracking

Our website may use cookies to enhance your browsing experience. Cookies are small files stored on your device that help us analyze website traffic and usage patterns.

You can control or disable cookies through your browser settings, though some features of our site may not function properly without them.

Use of Photos and Media

With your consent, we may use photos or videos taken at your event featuring our vehicles for promotional purposes. These materials may be displayed on our website, social media platforms, or marketing materials to showcase our services.

We value your privacy, and any media used will be handled respectfully and professionally. If you prefer not to have your photos or videos used, please let us know by contacting us at memorylanechicago@gmail.com.

Your Rights

Depending on your location, you may have rights under applicable privacy laws, including:

• Accessing, updating, or deleting your personal information.

• Opting out of marketing communications.

• Requesting information about how we handle your data.

• Restricting processing or requesting data portability.

To exercise these rights, please contact us at memorylanechicago@gmail.com.

Minors’ Privacy

Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected data from a minor, we will delete it immediately. Parents or guardians who believe their child has provided personal information can contact us at memorylanechicago@gmail.com to request deletion.

Data Retention

We retain personal information only as long as necessary to provide our services or as required by law. When no longer needed, your data will be securely deleted.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of data transmission or storage is completely secure, and we cannot guarantee absolute security.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their policies before providing any personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the revised effective date.

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Email: memorylanechicago@gmail.com